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DIGITAL PURCHASES
There is no shipping charge on
any Digital or Streaming Video Product. Digital products should be
received immediately via email from
info@teplitz.com. If you do not receive your email within 30
minutes, please check your Spam/Bulk folder and mark as not Spam. For
further assistance in making sure you receive your order confirmation,
free digital specials, or newsletters please
click here for specific information.
If you still have problems
with receiving your digital item, please contact ->Webmaster
DVD PURCHASES
Most physical orders are shipped within 48 hours, excluding holidays and
Sundays. U.S. customers should allow up to 10 business days to receive
physical product orders. International customers should allow up to 3 weeks.
If you do not receive your order in a timely manner, please email
CustomerService@teplitz.com.
RETURN SHIPPING POLICY
We will accept returns on any item purchased directly from our Shopping
Cart*, for any reason, as long as the following conditions are met:
- Customer is responsible for all shipping charges
on DVD returns unless we shipped a damaged or incorrect item. See
requirements for material condition
here.
*
Excludes Recommended Items purchased off-site, such as Amazon.com

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